Business services / Employee education
Help your employees understand—and use—their benefits.
Clear explanations. Room for personal questions. A practical path from comparing plans to completing enrollment.
Three ways to make benefits clearer
On-site groups, one-on-one conversations, and live virtual sessions are available to client teams at no extra fee. We work around shifts and can make multiple site visits.
On-site group meetings
Walk through plan choices, paycheck costs, what is changing, and how to enroll. Shared questions become part of the conversation.
A useful fit for
Open enrollment and employees at one workplace
One-on-one conversations
Give employees a private setting to compare options, talk about dependent coverage, and understand the enrollment steps.
A useful fit for
Family decisions and questions employees prefer to ask privately
Live virtual sessions
Bring the conversation to remote employees and multiple locations, with time for questions during the session.
A useful fit for
Distributed teams and schedules that make travel difficult
Support at the moments that matter
Use a clear sequence for annual enrollment and for employees becoming eligible for the first time.
- 01 / PREPARE
Before the decision window
Confirm the plan options, employee costs, eligibility dates, and enrollment deadline. Tell employees what they need to do.
- 02 / EXPLAIN
During enrollment
Compare the choices, demonstrate the enrollment steps, and leave room for questions that need an individual conversation.
- 03 / PUT IT TO USE
When coverage begins
Help employees find ID cards, provider directories, and plan documents. Support continues after enrollment, with no extra education or enrollment-support fee.
Practical, plan-specific conversations
What employees can learn
- Compare the costs
- Premiums, deductibles, copays, coinsurance, and out-of-pocket limits—using the actual options available to your team.
- Find and use care
- Provider networks, prescription coverage, preventive services, and where to find plan-specific answers.
- Make an enrollment choice
- Dependent coverage, available spending accounts, voluntary benefits, and the steps in your enrollment system.
A resource to share today
Benefits 101
Plain-language guides employees can read at their own pace. No account required.
Explore all employee guidesPlanning an education session
What should we have ready?
Start with your enrollment dates, work locations, shifts, and current plan materials. If you are introducing benefits for the first time, tell us where you are in the process.
Can we combine meeting formats?
Yes. We can combine on-site group meetings, one-on-one conversations, and live virtual sessions. We work with shifts, multiple site visits, and new-hire schedules, at no extra fee for client teams.
Is Employee Navigator included?
Any group client who wants Employee Navigator can have it provided and customized to the company and its benefits at no extra cost. We train one or more company administrators to enter new hires and terminations; WIB handles carrier changes.
Where do employees go with a personal question?
Use the contact process provided with your benefits materials. A group session should not require employees to discuss personal health information in front of coworkers.
Let’s plan around your people.
Tell us your team size, locations, and enrollment timing. We’ll discuss a useful starting point.