Enrollment is where benefits succeed or fail
Employers spend months choosing a plan and then hand it to their staff in a folder. Predictably, employees default to whatever they picked last year, dependents get missed, and half the workforce cannot name a single benefit beyond medical when asked in March.
We treat enrollment as the part of the job that determines whether the rest of it mattered.
Employee Navigator, provided as a value-added service
Our group benefits clients get Employee Navigator, the benefits administration and HR platform trusted by more than 195,000 employers nationwide, as a value-added service of Washington Insurance Brokers. We build your plans into it, run enrollment through it, and support your team and your employees while they use it.
Most small and mid-sized employers run benefits on paper forms, spreadsheets, and email, which works until someone’s dependent gets left off a plan or a payroll deduction doesn’t match what the carrier is billing. Employee Navigator replaces that patchwork with one secure system, and because we provide and manage it, you get the tools larger companies use without having to buy, configure, or learn them on your own.
What it does for your business
Benefits and HR in one place
Enrollment, employee records, company documents, time off, and onboarding live in one system instead of filing cabinets, spreadsheets, and inboxes.
Less data entry, fewer errors
Elections can flow electronically to connected insurance carriers and stay in sync with more than 80 integrated payroll systems, so the same information isn’t keyed in three times.
Paperless new hires
Custom onboarding checklists, digital new hire forms, and electronic signatures get new employees set up and enrolled without a packet of paper.
Real-time visibility
See who has enrolled, who hasn’t, and what everyone elected at any time, with on-demand reports for payroll, audits, and renewals.
Compliance support
Distribute plan documents and notices, track employee acknowledgements, and use built-in ACA tools to track hours and prepare Forms 1094-C and 1095-C.
Your broker behind the software
You aren’t handed a login and left alone. We set up the platform, update it at every renewal, and answer the questions it can’t.
For your employees
- Enroll on their own schedule from a computer or phone, 24/7
- Compare plan options and costs side by side before choosing
- View elections, dependents, and plan documents any time
- Report life events like marriage or a new baby and update coverage
- Request time off and sign company documents electronically
For you and your HR team
- A live view of enrollment status and deadlines
- Employee records, org chart, and document storage in one place
- Onboarding checklists and time-off tracking with approvals
- Payroll deduction data that stays in sync with integrated payroll
- Encryption in transit and at rest to protect employee data
Currently using EASE?
EASE is being phased out, and we are moving our clients to Employee Navigator. We will set up your account, bring over your plan and employee information, and walk your team through the change so your next enrollment runs smoothly.
See Employee Navigator in action
These short videos show the full platform, what you will see as the employer, and what your employees see when they enroll.
The full HRIS platform
An overview of benefits administration, HR, onboarding, and compliance in one system.
The employer experience
How you and your HR team manage employees, enrollment, and reporting.
The employee experience
What your employees see when they log in, compare plans, and enroll.
In-person and phone support
Online enrollment does not work for every workforce, and it never works for every employee within one. We come on site for group meetings, and we take individual calls from your staff directly so you are not acting as the help desk for questions about a plan you did not write.
That includes the awkward ones: whether a specific doctor is in network, how a spouse’s plan coordinates with yours, and what happens to coverage during leave.
Learn more about our employee education services, including on-site group meetings, one-on-one appointments, and virtual sessions for open enrollment and new hires.
The rest of the year
Enrollment is a season. Benefits questions are not. We stay available year round for claims problems, ID card issues, terminations, additions, and the renewal conversation that starts well before your effective date.
Your Employee Navigator account stays current between enrollments too. We update plans and rates at renewal and help you handle new hires, terminations, and life events as they come up.
Set up a better enrollment
Whether you are switching plans or just tired of running open enrollment yourself, we will take it on.
Get Started Call (206) 653-9636