Benefits Enrollment and Administration

Enrollment is where benefits succeed or fail

Employers spend months choosing a plan and then hand it to their staff in a folder. Predictably, employees default to whatever they picked last year, dependents get missed, and half the workforce cannot name a single benefit beyond medical when asked in March.

We treat enrollment as the part of the job that determines whether the rest of it mattered.

Online enrollment with EASE

We set up and manage your benefits in EASE, an online enrollment platform that gives employees a guided sign-up on their own time and gives you a single place to see who has elected what. New hires get a link instead of a packet. Changes flow to carriers without a stack of paper forms.

• Employee self-service enrollment on any device
• Plan comparison so employees can see cost differences side by side
• New hire and qualifying life event workflows
• Carrier-ready election data and reporting for your records

In-person and phone support

Online enrollment does not work for every workforce, and it never works for every employee within one. We come on site for group meetings, and we take individual calls from your staff directly so you are not acting as the help desk for questions about a plan you did not write.

That includes the awkward ones: whether a specific doctor is in network, how a spouse’s plan coordinates with yours, and what happens to coverage during leave.

The rest of the year

Enrollment is a season. Benefits questions are not. We stay available year round for claims problems, ID card issues, terminations, additions, and the renewal conversation that starts well before your effective date.